Founded in 1991, Testa Produce is the successor entity to the original Dominick Testa and Sons. The members of the Testa Family own Testa Produce, with the controlling interest currently held by Peter Testa. Testa Produce's roots date back to 1912, with founder Dominick Testa selling stalks of celery door-to-door out of a basket. The creation of the Chicago Terminal Produce Market provided a central selling location for years. As the restaurant industry evolved, so did Testa Produce. In 2011, Testa expanded yet again and moved into its new home: a 91,300-square-foot facility to accommodate an ever-growing list of restaurant, hotel, and food service customers. 

Essential Functions: 

• Answer phone calls, give out our hours of operation, transfer calls to proper personnel.  

• Handle processing of cross-dock programs 

• Responsible for all customer returns including having product restocked when appropriate 

• Run reports and follow up on un-received purchase orders and RMA’s and others 

• Perform special tasks upon request from other company departments     

• Effective communication with Management, Customer Service representatives, and our Sales team via phone, email, and in-person 

• Check daily inbound carriers and assign dock locations 

• Process all receiving paperwork before sending to accounts payable 

• Enter purchase order numbers, pricing, vendor returns, print labels when needed 

• Address personnel with questions / issues / mistakes to make any necessary adjustments to load paperwork and labeling requirements before stocking 

• Contact vendors regarding credit and quality issues 

Competencies, Education, and Experience: 

• Highly resourceful 

• Strong relationship management and interpersonal skills 

• Innovative and creative thinking 

• Listening and influencing skills 

• Complex problem-solving 

• Organized and attention-to-detail approach 

• Excellent verbal and written communication skills 

• Ability to work in a fast-paced environment  

• High school diploma or GED equivalent 

• Speak and write English satisfactorily, bilingual preferred 

Schedule: 

• Schedule: Sunday (7:00 am – 3:30 pm), Monday, Wednesday, Thursday, and Friday (9:00 am – 5:30 pm) 

• Training Schedule: Monday – Friday (6:00 am – 2:30 pm) 

Physical Demands: 

• Stand or walk for long periods of time  

Compensation: 

• $16.75/hour 

Benefits (Starting at 90 days of employment): 

• Health & Welfare Benefits (Medical, Dental, Vision allowance, Disability, and Voluntary Life)  

• Paid Time Off 

• Holidays  

• 401(k) with Company Match 

• Weekly Paid  

• Employee Purchase Program for any items we sell 

• Employee Unleaded Fuel Program on-site 

• Career Advancement Opportunities  

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.